Frequently Asked Questions

Due to the weatherproof nature of our furniture, cleaning is a breeze! We recommend regular cleaning to keep it looking new and beautiful. Check out some of our tried and true cleaning options here in our Cleaning and Maintenance Guide (PDF) (opens in a new tab).

Yes! Our furniture is built to last. From the toughest Canadian winters to the hottest summer days, our furniture withstands the heat, the cold, and the changes in between!

Minor assembly is required. Our production team works hard to preassemble most pieces, but you get to put on the final touches! Most assembly requires a powered drill.

NorthHaven furniture is made from up to 100% recycled HDPE plastic. The recycled plastic is collected and processed at our facilities, where it is pelletized and extruded into our unique lumber profiles and component molds. By transforming recycled plastic into durable outdoor furniture, we help keep valuable materials in the circular economy and in use for years to come.

Our products can be purchased at any of our worldwide authorized dealers! Use our Dealer Locator to find one near you.

We love our dealers and strive to partner for success. If you’re interested in becoming a dealer, please contact info@northhavenoutdoor.com for more information.

We offer a 25-year limited warranty for residential use. Check out our full warranty page for additional details.

We love hearing feedback and reviews from our customers! To write a product review, please email any photos along with your feedback to marketing@northhavenoutdoor.com.

NorthHaven™ by C.R. Plastic Products is now our primary brand in Canada.
C.R. Plastic Products remains our parent company and manufacturing name.

The NorthHaven brand marks the next evolution of our outdoor living business, building on more than 30 years of craftsmanship while creating a more cohesive, lifestyle-focused brand for the future.

NorthHaven™ by C.R. Plastic Products is becoming our primary brand in Canada. The name and brand experience are evolving, but ownership, manufacturing, materials, products, quality standards, sustainability commitments, dealer relationships and customer support remain the same. C.R. Plastic Products continues as the manufacturing name behind NorthHaven.
